Terms and Conditions

We are committed to make your shopping experience fuss-free and enjoyable. Woahgroup.com is owned by Woah Group Pte. Ltd. Please read through the T&Cs prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs. 

 

Privacy Policy

Please review our Privacy Policy in relation to your use of woahgroup.com.

 

Your Account

You are responsible for the security of your account information, including without limitation your username and password. You must take all appropriate measures to ensure the security and confidentiality of your username and password. In the event of any compromise in the security of your username and/or password, please inform us immediately and change your password. Until such notification is received and confirmed by us and access is disabled at your request, you shall be responsible for all consequences arising from any unauthorized or fraudulent use of your account.

Any violation of these conditions may result in the termination of your account at our own discretion. For the avoidance of doubt, Woah Group shall have the right to restrict, suspend or terminate your account at any time at the sole discretion of Woah Group for any reason whatsoever.

 

Merchandise Availability

Products featured and listed on woahgroup.com are subject to stock availability. If the product(s) is/are not available after your order has been processed online, we will inform you via email and phone call.

 

Orders and Promotions

All promotions running on woahgroup.com are subject to availability and our prevailing terms and conditions. While Woah Group endeavors that all prices listed on woahgroup.com are correct, errors may occur. Should we discover an error in the price of a product you have ordered, Woah Group will inform you as soon as possible and give you the option of proceeding with your order at the correct price or canceling it. If we are unable to contact you, your order will be treated as canceled, and you will be refunded accordingly. Woah Group reserves the right to amend or cancel any on-going promotion without prior notice. 

 

Cancellation of Order

Woah Group reserves the right to cancel the order of any part thereof at any time without giving you any reasons. We will inform you of any such cancellation and will refund you accordingly. 

 

Product Information

Please note that while the products listed on woahgroup.com are portrayed as accurately as possible, the colour and texture of the merchandise may differ depending on the accuracy of your device(s).

 

Local and International Delivery Information

Please refer to our FAQ page for the delivery rates and charges. Woah Group reserves the right to reschedule the time and/or date of delivery and decline any delivery to any address with restricted access or is inaccessible.

You are responsible for ensuring that the recipient is present to receive and sign on the delivery note. You may be charged a redelivery fee at the prevailing rate for each additional delivery trip.

Please note that international delivery service may be unavailable for certain products. International deliveries will be subjected to the terms and conditions of Woah Group's designated logistic partner. 

 

Payment

Please note that the mode of payment cannot be changed once you have submitted the order online.

 

Currency

All prices stated on woahgroup.com are in Singapore Dollars unless otherwise stated.

 

Return, Exchange & Refund Policy

We strictly do not allow returns and exchanges.

 

Reserved Rights

Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs. 

Woah Group reserved all right to deny or restrict access by any person to woahgroup.com for any reason whatsoever and without ascribing any reason whatsoever. Woah Group reserves the right to change, revise or modify any part of the website at any time at its sole discretion without notice. 

If you have any questions about our T&Cs or Privacy Policy please contact us at hello@woahgroup.com or reach out to us on our social media channel.

 

Last updated on 23 March 2021