Position: E-Commerce Assistant / Executive
Job Description:
- Responsible for order processing across all e-Commerce platforms
- Working closely with the warehouse team to ensure SLA is met, assist in packing and timely order fulfilment
- Scheduling delivery and pick-ups with 3rd party delivery vendors
- Ensure all customer queries, feedback and complaints are attended to in a timely manner
- Assist in execution of ecommerce related activities, including but not limited to, new product uploads and online inventory management
- Timely and accurate documentation of orders in the ERP System
- Supporting Finance team in account reconciliation for all e-Commerce platforms
- Social Media Marketing (Instagram & Facebook)
- Provide administrative support and ad-hoc duties as required
Requirements:
- At least 1-2 years working experience in relevant industry (Experience with any ERP system is a bonus)
- Meticulous and independent as well as good team player with strong communication skills
- Have a self-starter mentality with the ability to manage multiple marketplaces in a fast-paced working environment
Kindly drop your CV to hello@woahgroup.com.
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