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Position: E-Commerce Assistant / Executive

Job Description:

• Responsible for order processing across all e-Commerce platforms
• Working closely with the warehouse team to ensure SLA is met, assist in packing and timely order fulfilment
• Scheduling delivery and pick-ups with 3rd party delivery vendors
• Ensure all customer queries, feedback and complaints are attended to in a timely manner
• Assist in execution of ecommerce related activities, including but not limited to, new product uploads and online inventory management
• Timely and accurate documentation of orders in the ERP System
• Supporting Finance team in account reconciliation for all e-Commerce platforms
• Social Media Marketing (Instagram & Facebook)
• Provide administrative support and ad-hoc duties as required

Requirements:

• At least 1-2 years working experience in relevant industry (Experience with any ERP system is a bonus)
• Meticulous and independent as well as good team player with strong communication skills
• Have a self-starter mentality with the ability to manage multiple marketplaces in a fast-paced working environment

Position: Creative Graphic Designer

Job Description:

• Work closely with Marketing & e-Commerce Department to communicate the intended message through creative designs.
• To be responsible for conceptualizing and designing of product packaging
• To create simple product videos
• Able to manage multiple projects and handle workload effectively and on timely basis
• Other ad-hoc duties assigned by the management

Requirements:

• At least 1 year working experience in relevant industry (Fresh grads are welcome)
• Good knowledge in Illustrator/Photoshop is a must
• Good knowledge in After Effects or other video editing software
• Creative and Innovative designer Independent as well as good team player with strong communication skills.